Privacy Policy

Updated Date: 23 Feb 2025

1. Introduction

Welcome to the Patient Assistance Program (PAP) platform, operated by JS Intech Solutions Sdn Bhd ("Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.

2. Information We Collect

  • Personal Information: Name, contact details, date of birth, and other relevant details.
  • Medical Information: Prescription details, eligibility for medication assistance, and healthcare provider information.
  • Healthcare Professional Information: Name, and contact details.
  • Technical Data: IP address, device information, browser type, and usage data.

3. How We Use Your Information

  • To provide and manage the PAP platform services.
  • To verify eligibility for medication assistance.
  • To communicate with users and healthcare professionals.
  • To enable healthcare professionals to facilitate medication redemption for eligible patients.
  • To comply with legal and regulatory requirements.
  • To improve and enhance platform functionality.

4. Data Sharing and Disclosure

  • Healthcare Providers and Professionals: To verify eligibility, facilitate medication redemption, and ensure proper medical oversight.
  • Regulatory Authorities: If required by law or in response to legal requests.
  • Service Providers: Who assist in operating the platform (e.g., cloud storage, analytics providers).

5. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

6. Data Retention

We retain personal data only as long as necessary for service delivery, compliance with legal obligations, or as required for legitimate business interests.

7. Your Rights

  • Accessing your personal data.
  • Requesting correction or deletion of your information.
  • Restricting or objecting to data processing.
  • Withdrawing consent where applicable.

8. Cookies and Tracking Technologies

Our platform may use cookies and similar technologies to improve user experience and analyze platform usage.

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

JS Intech Solutions Sdn Bhd
Level 8, Menara UAC, 12, Jalan PJU 7/5, Mutiara Damansara, 47800 Petaling Jaya, Selangor
drlpap@jsintech.com